Products can be returned or exchanged only under the following conditions:

1. Defective Product

> Customers must inform us about the defect and provide a picture of the product as proof.

> If approved, the product can be either replaced (subject to availability) or returned.

> For replacement, the new product will only be dispatched after verifying that the defect is due to manufacturing.

> If returned, the amount will be credited to the site wallet after the product is picked up.

> The credited amount in the wallet has no expiration and can be used for future purchases.

2.Wrong Size Sent

> A replacement will be processed after a pickup agent verifies that the wrong-sized product is undamaged.

> Once verified, the correct size product will be dispatched.

> Products can only be returned once, and the delivery charges will be borne by the company.

> If a replacement is requested more than once, the delivery cost will be borne by the customer (except under special circumstances).

3.Wrong Product Sent

> A new product will be dispatched only after our team verifies that the originally sent product is undamaged.

Return Shipping & Fees

> The company covers one-time return shipping costs for eligible returns.

> If a product is replaced more than once, the customer will bear the delivery charges.

Refund Policy

> Refunds for returned items will be issued in the form of site wallet credit only.

> The credited amount has no expiration and can be used for future purchases.Non-Returnable Items.

Cancellation Policy

1.Cancellation Window:

> Orders can only be canceled within 24 hours of placing the order.

2.Refund for Prepaid Orders:

> If a prepaid order is canceled, the refund will be processed as site wallet credit.